WSO 003 Clinical questions to be addressed: What are the key underlying elements that determine a practice's financial performance? Which potential new services are most likely to enhance an internal medicine practice's profitability; how can I assess the potential costs vs. benefits of such a new service or contract? Are there other specific actions that can be taken to improve my bottom line and personal income, including pay-for-performance, coding, personal productivity, HIT, practice innovations, efficiency measures, etc.?